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Privacy Policy

Thanks for choosing isoVerse ("we," "us," "our"). By using or accessing the isoVerse website, Discord server, or Minecraft server (the isoVerse "Services"), this Privacy Policy applies. Use of our Services requires acceptance and compliance with the Terms & Conditions, the isoVerse Privacy Policy, and the isoVerse Network Rules.

This privacy notice discloses the privacy practices for isoVerse Services. This privacy notice applies solely to information collected by us, except where stated otherwise. It will notify you of the following:

  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.
  • Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order or process a payment.

Unless you ask us not to, we may contact you via email or text message in the future to tell you about updates, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the contact form:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data


In order to use the isoVerse website, a user may complete the registration form. During registration a user is required to give certain information. This information is used for your organization and isoVerse to provide the isoVerse Service. At your option, you may also provide additional information about yourself.


isoVerse will never charge a user without their direct consent, unless it is authorized (e.g. a subscription). To make a payment, you may be required to provide contact information (like your billing address) and financial information (like credit card number, expiration date, or bank account numbers). This information is used for billing purposes and to fill your orders exclusively. isoVerse will never see any sensitive data (like credit card numbers), as those are sent directly to our payment processor Stripe or PayPal. We may send emails to you regarding payments and other matters, which you can opt-out from if desired.


For our public website only, share aggregated demographic information with Google Analytics. Due to Google's track record with privacy, Google Analytics has no involvement with other parts of isoVerse Services. Data sent to Google Analytics is not linked to any personal information that can identify any individual person.


We take incredible precautions to protect your information. When you submit sensitive information on the Services, your information is protected both online and offline.

Wherever we collect sensitive financial information (such as credit card numbers), that information is encrypted and transmitted directly to payment processor in a secure way. We never see sensitive financial information. We also encrypt every page in transit. You can verify this by looking for a closed lock icon in the URL of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Google Analytics may use cookies on our site as well. However, we have no access to or control over these cookies.

Notification of Changes

Whenever material changes are made to the privacy notice, we will send an email to all members with active isoVerse accounts.


Basic non-identifiable information about your user on the website is collected; the majority of which is provided during registration, such as email addresses and usernames.

In addition to this, IP addresses for registered users are stored within the system to aid with moderation duties. This includes spam prevention, and detecting alternative accounts.

Accounts can be deleted by a site administrator upon request, which will remove all data relating to your user from our system.


Cookies are used to store small pieces of non-identifiable information with your consent. In order to consent to the use of cookies, you must either close the cookie notice (as explained within the notice) or register on our website.

Data stored by cookies include any recently viewed topic IDs, along with a unique, unidentifiable hash upon logging in and selecting "Remember Me" to automatically log you in next time you visit.